Last Updated: 24-08-2025
Digital Adepts Eminence (“we”, “us”, “our”) values your privacy and takes data protection seriously.
1. Scope
This policy covers all ways we collect and process your data—on our website(s), via WhatsApp (including Business API and Payments), and any related services.
2. Data We Collect
Personal Data: Name, email, phone number, address, banking details (where applicable).
WhatsApp Data: Message metadata, content you send (within data-gated, consented flows), and payment-related data (e.g., UPI details, OTPs).
Usage Data: Cookies, analytics, IP address, browser/device information.
3. How We Collect Data
You share it directly (forms, WhatsApp messages).
Automatically via cookies or APIs.
From service providers (banks, Meta, analytics tools).
4. Why We Process Your Data
To provide our services—Odoo/WordPress support, marketing, payments.
To complete WhatsApp transactions (billing, issuing payment requests).
To comply with legal obligations.
For improvement via analytics (only where consented).
5. Data Sharing
With Meta (WhatsApp operations), and local PSPs/banks for payments.
With analytics or compliance providers (with proper control).
Only shared as necessary and secured via encryption or contractual controls.
6. Security & Storage
We follow PCI-DSS standards for any payment-related data.
WhatsApp message data is stored according to regional controls (e.g., India storage option available).
We use end-to-end encryption, secure APIs, and maintain appropriate access controls.
7. Data Retention
Payment data and message logs are kept only as long as required (e.g., billing cycle or for 90 days), then securely deleted or anonymized.
Retention periods are regularly reviewed.
8. Your Rights
Request access, correction, or erasure of your personal data.
Withdraw consent at any time.
To exercise these rights, contact us at contact@adepts.in
9. Minors
We do not knowingly collect data from children under 13. If we learn we have, we will delete it promptly.
10. Updates
We may update this policy to reflect changes in laws or services. We’ll publish the new version with an updated date.
11. Contact Us
Digital Adepts Eminence
40-5-8B, Sai Bless, First floor, Kalyanam Ramarao Road, Tickle road, Moghalrajpuram – 520 010, Vijayawada.
Email: contact@adepts.in